Send clear photos of the damage, one full-vehicle photo, and your VIN if insurance is involved. Our team reviews each request and follows up with cost and timeline during business hours. No appointment needed.
Auto Body Repair FAQ
Common Questions.
Answers about estimates, insurance claims, repair types, and what to expect when you work with Auto Art in Austin, TX.
General
Getting Started
Send photos from your phone — no appointment needed to get an estimate.
Send PhotosYes. If you have a claim open or are thinking about filing, send photos first. We work directly with adjusters and can walk you through the process.
Yes. For smaller bumper, scratch, dent, and paint repairs, paying out of pocket is often faster and simpler than filing a claim. We will tell you honestly which makes more sense for your situation.
Yes. Auto Art backs every repair with a workmanship warranty. If something is not right, we fix it — no runaround.
It depends on the damage. Minor bumper and paint repairs can often be done quickly. Send photos and we will give you a realistic timeline along with the estimate.
Yes. We use computerized OEM color matching to blend repairs with your factory finish so the repair is undetectable.
Insurance
Claims & Coverage
Not sure whether to file? Start with photos and we will help you compare options before you decide.
How insurance claims workIt depends on the damage cost versus your deductible and whether you want a claim on your record. Send photos and we will give you an honest comparison before you decide.
Yes. Once you start a claim, we can communicate directly with your adjuster and handle the documentation on your end.
Yes. We work with all major insurers. Include your insurance company name and claim number (if you have one) when you send photos.
That depends on your policy and insurer. We can give you a cash option to compare before you decide to file.
Repairs
What We Fix
Bumpers, scratches, dents, paint, fenders, and collision damage. All makes and models.
View all servicesOften yes. Scratches, scuffs, and paint transfer can frequently be repaired without replacing the bumper cover. Send photos and we will tell you honestly.
Yes. Clear-coat scratch repair is one of our most common services. Minor scratches that have not gone through the paint layer can often be polished or spot-repaired.
Smaller dents without paint damage can sometimes be repaired with minimal or no repainting. It depends on the dent size and location. Send photos.
Yes. We handle hail damage repairs — both paintless dent repair for minor dings and conventional repair for deeper impacts.
Yes. From everyday commuter cars to European vehicles and trucks, we repair all makes and models.
Still have a question?
Call, text, or send photos — we'll get back to you same day.